Morgan Stanley Correspondent Conduit

Additional Contacts

National Sales Manager
Frank T. Pallotta, Managing Director
Frank.Pallotta@morganstanley.com
Phone: (212) 761-2296


 Loan Scenario Help Desk
In an effort to continually provide excellent service to our Sellers and Vendors, Morgan Stanley has provided you with the scenario help desk. The scenario help desk will be available to assist you with "loan scenario" eligibility and requirement questions, including prescreening exception requests prior to submission.

Please note that the scenario help desk cannot assist with questions relating to pricing or website access. Please call your Morgan Stanley Regional Director or Associate Regional Director at (888) 811-6003 with questions relating to these inquiries.

(888) 331-1726

 Loan Delivery Addresses
Deliver Credit Files for purchase to:
Clayton Services, Inc. as Bailee Agent for
Morgan Stanley Mortgage Capital Inc.
c/o Clayton Services, Inc. (100)
5002 T-Rex Avenue, Suite 300
Boca Raton, FL 33431

Deliver Collateral Files for purchase to:
LaSalle Bank NA as Bailee Agent for
Morgan Stanley Mortgage Capital Inc.
Attn: Loan Review Dept.
2571 Busse Rd. Dock 49
Elk Grove Village, IL 60007

 Quick Links